Network Center Communications Satisfaction Survey






Please select which option best corresponds to your experience with the following topics.


Please rate your experience with Initiating a service request from the time you called or emailed our Customer Support Representative.

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed

Please rate the response time from intitation of your service request until the technician arrivied on site.

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed


Please rate the assigned technician(s) in the following areas


Overall appearance and professionalism

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed

Technical abilities and understanding of the issue

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed

Communication Skills

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed

Quality of work performed

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed

Technician followup with a detailed description of work performed prior to departure

Exceeded Expectations

Satisfied

Slightly Disappointed

Very Disappointed